"You have more power if people like you"
said James Hunt to Niki Lauda in Rush

The likability of a leader, colleague, and person in general, in a similar way to physical attractiveness (like it or not) can imbue people with "The Halo Effect" (Thorndike) - a bias where if you are "liked" on initial meeting, you are also presumed to have other positive traits, and you are also more readily forgiven when things go wrong. While I can fully appreciate this is very much a "game" played at work - I do often tell my students "Hard Skills get you through the door; Soft Skills keep you in the job." Of course I would always advocate working on the technical skills, one cannot (and ought not) rely on "personality" alone, but emotional intelligence certainly helps.

This webinar explores how stress can affect our emotional responses and practical ways in which we can build our mental and emotional strength so that we can not only take challenge in our stride, but do so in good grace too.

By Dr Audrey Tang - Audrey is a Chartered Psychologist CPsychol
And an award-winning author. She hosts podcast 'Retrain Your Brain for Success', is presenter for DisruptiveTV, and resident psychologist on Channel 4's "Don't Diet Lose Weight", and The Chrissy B Show (Sky). She speaks at National and International conferences in the fields of resilience & soft skills, organisational wellbeing and team cohesion, and delivers CPD accredited Leadership training, and Development coaching (ICF), as well as FIRO-B profiling. While there is a place for professional intervention, Audrey believes that we can build our mental and emotional strength outside the point of crisis.