Cancellation Policy: Any member wishing to terminate their subscription must go through the cancellation process at the Sport Centre Reception Desk. This involves completing a membership exit questionnaire, and then the member should provide a signature, which confirms that the membership is to be terminated. We may cancel your membership if you commit any serious or repeated breach of the Membership Rules. To cover its reasonable cost, the University may retain any part of the membership fees you have paid which relate to a period after cancellation. You may cancel your membership if you are unable to use the Sports Centre through serious illness or injury (but if requested you must provide a valid Medical Certificate). We will refund any part of the membership fees you have paid which relates to a period after cancellation. In all other cases (but except where the university is in serious default), refunds for cancellation are at the discretion of the management and will require relevant documentary evidence, e.g proof of your withdrawal from a University programme or job relocation.