£37.99
Publication Date:
14 Apr 2015
For delivery:
Download available
Description
Workplace Communications is the first brief, less theory-intensive text that focuses on the fundamentals of workplace communication specifically intended for applied writing courses in community colleges and similar settings. Written in a conversational style and featuring a clean, uncluttered page layout, Workplace Communications is designed to be accessible. The high quantity of examples, illustrations, and exercises emphasize practical applications to ensure the text is user-friendly. Workplace Communications is an ideal text to bridge business communication and technical communication courses. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit TheeBooks products do not have an expiry date. You will continue to access yourdigitalebookproducts whilst you have yourBookshelf installed.
Contents
Contents Preface Chapter 1 The Keys to Successful Communication: Purpose, Audience, and Tone Purpose Audience Tone Exercises Chapter 2 Workplace Correspondence Memos and E-mails Business Letters Checklist: Evaluating a Memo or E-mail Checklist: Evaluating a Business Letter Exercises Chapter 3 Effective Visuals: Tables, Graphs, Charts, and Illustrations Principles of Effective Visuals Tables Graphs Line Graphs Bar Graphs Charts Flowcharts Organizational Charts Gantt Charts Circle Charts Illustrations Photographs Drawings Diagrams Checklist: Evaluating a Visual Exercises Chapter 4 Short Reports: Page Design, Formats, and Types Page Design Report Formats: Memo, Letter, and Booklet Types of Reports Incident Report Progress Report Recommendation Report Travel Report Exercises Checklist: Evaluating a Memo Report Chapter 5 Summaries Types of Summaries: Descriptive, Informative, and Evaluative Summarizing Print Sources Summarizing Nonprint Sources Checklist:Evaluating a Summary Exercises Chapter 6 Fliers, Brochures, and Newsletters Fliers Checklist: Evaluating a Flier Brochures Checklist: Evaluating a Brochure Newsletters Checklist: Evaluating a Newsletter Exercises Chapter 7 Instructions and Procedure Descriptions Instructions Procedure Description Avoiding Liability Checklist: Evaluating Instructions and Procedure Descriptions Exercises Chapter 8 Job Application Process: Letter, Resume, Interview, and Follow-Up Application Letter Resume Traditional Resume Scannable Resume Interview Follow-up Checklist: Evaluating an Application Letter, Resume, and Follow-Up Exercises Chapter 9 Oral Presentations: Preparation and Delivery Preparation Preliminaries Rehearsal Delivery Introductions and Conclusions Vocal Factors Physical Factors Eye Contact Presentation Aids Checklist: Evaluating a Public Speaker Enthusiasm Exercises Chapter 10 Proposals Solicited Proposals Unsolicited Proposals Internal and External Proposals Formats of Proposals Objectives of Proposals Checklist: Evaluating a Proposal Exercises Chapter 11 Long Reports: Format, Collaboration, and Documentation Format Transmittal Document Title Page Abstract Table of Contents List of Illustrations Glossary Text Visuals Pagination Collaboration Documentation Bibliography Parenthetical Citations Checklist: Evaluating a Long Report Exercises Appendix A: Ten Strategies to Improve Your Style Appendix B: Review of Mechanics: Spelling, Punctuation, and Grammar Index
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