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Internal Communication and Employer Brands

Paperback by Vercic, Ana Tkalac (University of Zagreb, Croatia); Vercic, Dejan (University of Ljubljana, Slovenia); Špoljaric, Anja (University of Zagreb, Croatia)

Internal Communication and Employer Brands

£43.99

ISBN:
9781032059785
Publication Date:
27 May 2024
Language:
English
Publisher:
Taylor & Francis Ltd
Imprint:
Routledge
Pages:
148 pages
Format:
Paperback
For delivery:
Estimated despatch 28 Sep - 3 Oct 2026
Internal Communication and Employer Brands

Description

This book proposes a model of internal communication based on empirical research to demonstrate how contemporary organizations strategize, organize, perform, and measure it. Internal communication is the management of communication between an organization and its members to inform, motivate, engage, and cocreate meanings to make organizations more effective. The book presents key concepts defining the successful implementation and execution of internal communication: internal communication satisfaction, employee engagement, employer branding, organizational support, and psychological contract fulfillment. Including an extensive literature review and informed by in-depth interviews conducted with corporate communication directors and human resource management directors in 25 Croatian organizations, the book uses original research to give practical guidance on internal communication best practices. The book is an ideal resource for researchers and advanced students of public relations and corporate communication broadly and internal and employee communication specifically.

Contents

Chapter 1. What is internal communication? Chapter 2. Organizational setting of internal communication Chapter 3. Strategizing internal communication Chapter 4. Channels of internal communication Chapter 5. Measuring internal communication Chapter 6. Internal communication satisfaction Chapter 7. Employee engagement Chapter 8. Employer branding Chapter 9. Organizational support and Psychological agreement Chapter 10. A model of internal communication Chapter 11. Digital transformation and organizational change Chapter 12. Internal communication redefined

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