This book has a radical new message for any clinician: through coaching you reduce your own stress and you get far better outcomes for patients. 'Coaching for health' means creating a different relationship in consultations, asking a different kind of question and giving information in a different way. It goes beyond what is usually meant by 'patient-centred practice'. It will work with virtually any patient. When you take a coaching approach the chances are that your patients gain confidence in managing their own health, reduce the number of appointments they request, are less likely to need emergency admissions and are more likely to take their medication.
Coaching is not just a technique that you switch on and off, it is a wholly different mindset. Coaching for Health explains the rationale for a coaching approach and gives pragmatic step by step help on how to do it.
The authors - one an executive coach, one a doctor - write from their extensive, collective experience. Having trained many hundreds of clinicians in coaching skills, Jenny Rogers and Arti Maini have seen firsthand how transforming it can be to use in practice.
"In a clear and convincing manner, Jenny Rogers and Art Maini offer a range of practical methods for turning health care consultations into a genuinely patient-led form of dialogue."John Launer, Associate Dean for Faculty Development, Health Education England, UK "A gem of a book...The combination of Jenny's accessible style and wisdom with Arti's extensive experience of adopting a coaching approach with patients has produced a winner."Lis Paice OBE FRCP, author of New Coach: reflections from a learning journey, UK
1 Coaching for health: The time is now
Why it makes sense for clinicians and patients to adopt a coaching approach; why social and technological developments combine to make this an irresistible trend
2 The coaching mindset
What makes the coaching approach so valuable in clinical consultations? Why coaching involves a radical mindset shift from expert to enabler
3 Core skills of the clinician-coach
The essential skills that will make all the difference; why rapport matters so much; what 'active listening' really means and why it works; why it makes all the difference to learn how to set a goal for the consultation
4 Changing life-limiting behaviour
So many illnesses have links with poor lifestyle choices; why traditional methods of persuading patients to change do not work - and why making some simple but powerful changes in what you do yourself will work far better
5 The information game
Giving patients information is crucial to the clinician role. How to discuss treatment options, explain medication, discuss results - in ways that make patients enthusiastic partners in their clinical care
6 In it for the long term
How patients with long-term conditions and multimorbidities can play the primary role in managing their own health - with skilled coaching support from the clinician
7 Empowering the disempowered patient
Why and how coaching can work even with patients who, on the surface at least, do not seem able to be equal partners in managing their own health
8 Mind matters: Coaching for recovery in mental health
The recovery approach in mental health and why it is so closely aligned to coaching. How to use coaching approaches even with people who have severe, long-term mental illnesses
9 Conclusion: Prescription for change
Some questions and answers to common doubts about using coaching as a clinician; where coaching is not the answer; how to get better at coaching
